Refund Policy

Last updated: February 16, 2026

1. How Refunds Are Handled

Payments for Logspace are processed by Paddle, our merchant of record. Refunds are managed in accordance with Paddle's buyer terms and applicable consumer law.

2. Consumer Cancellation Right

If you are a consumer, you may have a right to cancel within 14 days in line with Paddle's buyer terms, subject to applicable legal exceptions for digital content and services.

3. How to Request a Refund

To request a refund, contact Paddle buyer support at https://paddle.net/ using the same email address used for purchase and your order details.

4. Processing Timeline

When approved, refunds are returned to the original payment method. Timing depends on Paddle and your payment provider.

5. Consumer Rights

This Refund Policy does not limit or replace any non-waivable consumer rights you may have under applicable law.

6. Contact

For product and technical questions, contact us at [email protected]. For billing and refund processing, contact Paddle via paddle.net.